Performance conversations are part of the job. Avoiding them shouldn’t be.
This 60+ page toolkit is for leaders who want to lift team performance with clarity, care, and consistency without getting stuck in avoidance, burnout, or drama. Whether you’re dealing with a slow slide in standards, a difficult dynamic, or a pattern you can’t ignore, this guide gives you the structure, scripts, and support to take action early and lead well.
 
Inside, you’ll get:
A step-by-step structure for lifting performance informally
Tools for reset conversations, uplift plans, and ongoing check-ins
Scripts for what to say and what to write down
Emotional intelligence micro-skills for high-pressure moments
Guidance on what to do before involving HR (and how to protect yourself)
Templates to help you document clearly, follow through, and manage up
Reflection prompts and mindset models to stay grounded in your leadership
 
This isn’t a corporate performance manual.
It’s a smart, practical resource you’ll actually use in 1:1s, team check-ins, and real conversations. Its simple to read, quick to scan and designed to be picked up and used when need arises.
 
For leaders who want to drive delivery without losing the human.